Paymesh Terms and Conditions of Use

1. Who We Are and Role Allocation

1.1 Paymesh

PAYMESH LTDA, a Brazilian limited liability company, with registered office at Av. Presidente Juscelino Kubitschek, 1545, 6th Floor, Vila Nova Conceicao, Sao Paulo - SP, 04543-011, Brazil, CNPJ 50.522.210/0001-18 (Paymesh).

Paymesh provides the customer-facing technology and orchestration layer for the Programme. Paymesh may operate the website/application journey, create and monitor order status, integrate identity, biometric and fraud providers, connect to card-processing infrastructure, transmit data and operational messages, reconcile transaction records and provide first-line customer support.

For eligible Visa card transactions in Brazil, Paymesh participates as a Conversion Affiliate under contract with Avenia as the Visa Ramp Provider. In other supported markets, Paymesh may operate as a Conversion Affiliate under contract with other regional ramp partners identified for the relevant transaction. This Visa classification does not make Paymesh the Brazilian VASP, custodian, stablecoin issuer, liquidity provider or economic counterparty to the regulated virtual-asset transaction.

In relation to Avenia's regulated virtual-asset services, Paymesh acts as a technology and operational service provider / RSP. Paymesh performs relevant functions within the policies, criteria and parameters established or approved by Avenia and subject to Avenia's ultimate oversight and decision-making authority.

1.2 Avenia

Avenia means the Brazilian provider identified in the Avenia customer terms, disclosures and transaction documentation presented in connection with the Programme, currently associated with CNPJ 50.224.164/0001-70.

For eligible Visa card transactions in Brazil, Avenia acts as the Ramp Provider within the Visa Ramp Provider framework and provides or arranges the card-acceptance services required for transactions processed for Paymesh as a Conversion Affiliate. Avenia's Ramp Provider responsibilities include the card-network, acquiring and transaction-processing responsibilities allocated to the Ramp Provider under the applicable Visa Rules and its agreements with its acquirer and Paymesh.

Avenia is also responsible for the regulated virtual-asset services underlying the Programme, including the intermediation of the acquisition of supported stablecoins and custody of those stablecoins in the custodial wallet associated with the customer. Avenia provides those services subject to its applicable Brazilian regulatory and transitional/authorization status. These Terms do not represent that Avenia has completed final Central Bank authorization; the status applicable at the time of a transaction is the status disclosed by Avenia in its customer and regulatory documentation.

Avenia maintains the legal and regulatory relationship with the customer in respect of the regulated virtual-asset services. Avenia establishes or approves the regulatory policies, criteria and parameters applicable to onboarding and transactions and retains ultimate authority to approve, reject, restrict, suspend or terminate customer access to its regulated services and to approve, reject, suspend or decline execution or settlement of a virtual-asset transaction.

Avenia is also responsible for executing, or ensuring execution of, the credit of the supported stablecoin to the applicable custodial wallet once the relevant requirements have been satisfied.

1.3 Other Regional Ramp Partners

Outside Brazil, Paymesh may provide supported Conversion Affiliate journeys under contract with other regional ramp partners. The applicable Ramp Provider, its role and any additional provider terms will be identified for the relevant jurisdiction or transaction. Unless expressly stated, those regional arrangements do not alter the role allocation for the Brazil Stablecoin Ramp Programme described in these Terms.

1.4 Separate Legal and Scheme Classifications

The roles above operate at different layers and should not be read as interchangeable:

• Visa layer: Avenia is the Ramp Provider and Paymesh is the Conversion Affiliate for eligible Visa transactions in Brazil. Other regional ramp partners may act as the Ramp Provider for Paymesh Conversion Affiliate journeys outside Brazil.
• Brazil virtual-asset regulatory layer: Avenia is the provider responsible for regulated virtual-asset intermediation and custody, while Paymesh provides technology and operational services under Avenia's direction and approved control framework.

2. Service Allocation

2.1 Paymesh Services

Paymesh may provide:

• access to the Paymesh website, application and account interface;
• customer-facing transaction initiation and order-status functionality;
• customer identification and data collection;
• integration of KYC, biometric, sanctions, PEP, fraud and risk-control providers;
• operational customer-eligibility and transaction checks based on criteria established or approved by Avenia;
• card infrastructure connectivity and transaction orchestration;
• transaction-status monitoring and technological reconciliation;
• transmission of technological messages and transaction data to Avenia and other approved participants;
• first-line customer support, communications and case intake; and
• separate voucher or other non-ramp features where expressly offered.

Paymesh does not, in connection with the Programme:

• act as purchaser, seller, intermediary or economic counterparty in the purchase or sale of supported stablecoins;
• provide stablecoin liquidity or maintain inventory to fulfil customer orders;
• receive, hold, safeguard or administer customer fiat funds or virtual assets;
• control customer wallets, private keys, seed phrases or signing authority;
• independently execute blockchain transfers or custodial movements;
• independently determine the final legal settlement of a virtual-asset transaction; or
• independently determine the material economic terms of the regulated virtual-asset transaction.

2.2 Avenia Services – Visa Ramp Provider Layer

For eligible Visa card transactions in Brazil, Avenia provides or arranges the Visa Ramp Provider payment-services layer under its agreement with Paymesh and its acquiring arrangements. This may include transaction submission, card-network processing, acquiring coordination, settlement workflows, scheme-required identifiers and other payment responsibilities required for the approved Visa configuration. Outside Brazil, the equivalent Visa Ramp Provider layer may be provided by other regional ramp partners identified for the relevant transaction.

The exact Visa transaction type and processing configuration, including whether a transaction is processed as a purchase, AFT or other permitted transaction type, is determined by the approved card-processing configuration and applicable Visa/acquirer requirements. These Terms do not independently classify every Programme transaction as an AFT.

2.3 Avenia Services – Regulated Virtual-Asset Layer

Avenia provides the regulated virtual-asset services associated with the Programme, including:

• customer acceptance and ongoing regulatory oversight for the virtual-asset service;
• intermediation of the acquisition of supported stablecoins;
• approval or establishment of the material economic terms of the virtual-asset transaction, directly or together with another duly qualified provider;
• custody of the supported stablecoin in the custodial wallet associated with the customer;
• final AML/CFT and regulatory decision-making relating to the virtual-asset service;
• execution, or arrangement of execution, of the stablecoin credit to the customer wallet; and
• applicable on-chain or custody-related controls.

The stablecoin liquidity source may be Avenia, if separately engaged and legally entitled to perform that role, or another duly qualified provider. Paymesh is not the stablecoin liquidity provider.

2.4 Who You Contract With

The entity responsible for each regulated or payment function will be disclosed at checkout, in the applicable provider terms and/or in the transaction confirmation.

For the Brazil Stablecoin Ramp Programme:

• Avenia must be identified as the provider responsible for the regulated virtual-asset services;
• Paymesh provides the customer-facing technology and operational interface and participates as the Visa Conversion Affiliate for eligible Visa transactions; and
• Avenia participates as the Visa Ramp Provider for eligible Visa transactions in Brazil processed under the Avenia/Paymesh relationship; and
• other regional ramp partners may act as the applicable Ramp Provider outside Brazil where expressly identified for the relevant journey.

You may be required to accept Avenia's terms, privacy notice, risk disclosures and other regulatory documents before using the Programme. Any such Avenia terms form part of the contractual framework applicable to the regulated virtual-asset services.

3. Eligibility and Territorial Restrictions

You may use the Programme only if:

• you are at least 18 years old, or the age of majority where you reside if higher;
• you are legally capable of entering into the applicable agreements;
• you successfully complete required identity, eligibility and compliance checks;
• you are using the Programme for your own account and not for an undisclosed third party;
• you use only a payment method you are authorized to use;
• you are located in and ordinarily resident in a jurisdiction supported by the Programme; and
• the transaction is lawful in the location of the cardholder, Paymesh, Avenia and all relevant service providers.

Service availability may be restricted by country, residency, payment method, card type, stablecoin, blockchain, customer risk tier, transaction value, regulatory requirements or card-network/acquirer rules.

Non-Brazilian residents, cross-border transactions or transactions involving foreign-exchange elements may be subject to additional restrictions, disclosures or separate terms.

Restricted Locations and Sanctions

You may not use the Services if you are subject to applicable sanctions or other legal restrictions, or if the transaction would breach sanctions administered by an applicable authority, including where relevant the United Nations, Brazil, the United States, the European Union or the United Kingdom.

4. Consumer Use Only

Unless expressly stated otherwise, the Programme is provided for personal consumer use only. You may not use a consumer account to conduct transactions on behalf of a business, merchant, nominee, undisclosed beneficiary or other third party.

Business products, where available, are subject to separate onboarding and terms.

5. Account Registration and Security

To use the Programme, you must create and maintain a Paymesh account and complete any Avenia onboarding steps presented through the Paymesh interface.

You agree to:

• provide accurate, complete and current information;
• maintain control of your login credentials and authentication methods;
• use the account only for yourself;
• promptly notify Paymesh of suspected unauthorized access or account takeover;
• comply with additional verification requests; and
• keep contact and identification information up to date.

Paymesh may use automated and manual controls to identify duplicate accounts, account takeover, synthetic identities, device manipulation and other risk indicators.

6. Identity, Compliance and Verification (KYC/AML)

6.1 Allocation of Compliance Responsibilities

Paymesh may perform customer-facing and operational KYC/AML functions, including customer identification and validation, biometric procedures, eligibility and risk assessments, sanctions and PEP screening, fraud checks, transaction monitoring and operational approvals.

These activities are performed within policies, criteria and parameters established or approved by Avenia for the regulated virtual-asset service. Avenia retains ultimate regulatory authority and discretion over customer onboarding, continued eligibility, regulatory restrictions, suspicious-transaction analysis and whether a regulated virtual-asset transaction may proceed, settle or be delivered.

Avenia in its Ramp Provider capacity, the acquirer, processor, issuer and Visa may apply separate payment-card, fraud, sanctions, risk or scheme controls to an eligible card transaction. Other regional ramp partners may apply equivalent controls where they support a transaction outside Brazil.

6.2 Information We May Request

Paymesh, Avenia and/or approved service providers may request information including:

• full legal name, date of birth and residential address;
• nationality and country of residence where required;
• CPF or other applicable tax or national identification number;
• government-issued identity documents;
• selfie, liveness or biometric verification;
• email and telephone verification;
• information concerning occupation or expected activity;
• source of funds and, where proportionate, source of wealth;
• payment-method information and evidence of authorization to use the payment method; and
• additional documents or explanations required for enhanced due diligence or transaction monitoring.

6.3 Screening and Monitoring

Paymesh may use specialist providers to support KYC, biometric, fraud and transaction-level monitoring. Avenia may apply additional customer, wallet, blockchain and regulatory monitoring in connection with its regulated services.

A Paymesh operational approval does not prevent Avenia from rejecting, restricting, suspending or declining a customer or transaction under Avenia's regulatory framework.

6.4 Failure to Provide Information

If required information is not provided or cannot be satisfactorily verified, access to the Programme may be declined, restricted, suspended or terminated.

7. Communications

You consent to receive electronic communications relating to your account and transactions through the Paymesh interface, email, SMS, WhatsApp, push notification or other electronic channels where enabled.

Communications may include:

• identity and compliance requests;
• transaction confirmations and receipts;
• wallet and delivery information;
• fraud or security notices;
• service changes;
• updated terms and policies; and
• complaints or support correspondence.

8. Pricing, Fees and Pre-Transaction Disclosures

8.1 Pricing Authority

For the regulated virtual-asset transaction, the price, quantity of supported stablecoin, spread, exchange terms and other material economic terms will be established or approved by Avenia and/or another duly qualified provider involved in the transaction.

Paymesh does not independently determine those terms as a virtual-asset intermediary.

Paymesh will not directly charge an Avenia customer a fee, commission or reimbursement for Paymesh's RSP services to Avenia. Any separate Paymesh service outside the regulated Avenia service must be separately identified and disclosed and must not be presented as a fee for Paymesh performing Avenia's regulated virtual-asset service.

8.2 Required Checkout Disclosure for Card-Funded Stablecoin Transactions

Before you authorize an eligible Visa card transaction, the payment page will display or confirm, as applicable:

• the supported stablecoin being acquired;
• the quantity or quoted amount of the stablecoin;
• the total fiat amount to be charged, including all applicable disclosed fees, charges and taxes;
• the destination wallet address associated with your Avenia custodial wallet to which the stablecoin will be delivered;
• a statement that the value of the stablecoin or other non-fiat asset may fluctuate or be volatile;
• any applicable restrictions on returns, refunds or cancellation; and
• the identity or role of the relevant providers as required for the transaction.

You must review these details and confirm the destination wallet information before authorizing the card transaction.

8.3 Transaction Receipt

Following completion of an eligible card-funded stablecoin transaction, a transaction receipt or confirmation will include, as applicable:

• the supported stablecoin acquired;
• the total fiat cost, including applicable fees, charges and taxes;
• the destination wallet address to which the stablecoin was delivered;
• the applicable volatility statement;
• the applicable return, refund or cancellation policy; and
• transaction reference information reasonably required to identify the order.

9. Visa Card Payments, Authentication and Disputes

9.1 Visa Ramp Provider Structure

For eligible Visa card transactions in Brazil, Avenia acts as the Visa Ramp Provider and Paymesh acts as the Conversion Affiliate under contract with Avenia. For supported journeys outside Brazil, another regional ramp partner may act as the Ramp Provider and will be identified for the relevant transaction.

Transactions may carry Ramp Provider, Conversion Affiliate, merchant-category and digital-asset transaction indicators required by Visa and the approved acquiring configuration. These identifiers are used within the payment system and do not alter the allocation of the Brazilian virtual-asset regulatory roles described in these Terms.

9.2 Cardholder Authorization

By confirming a transaction, you authorize the applicable card-acceptance participants to submit the transaction for authorization, clearing and settlement in accordance with the approved card-processing configuration.

Card transactions may be subject to Visa Secure / EMV 3-D Secure or other authentication requirements, issuer approval and fraud controls.

Paymesh does not receive or hold customer fiat funds used to acquire virtual assets. Card funds are processed through the relevant issuer, Visa, acquirer/processor, Avenia in its Ramp Provider capacity and/or other duly authorized institutions in accordance with the approved payment flow.

9.3 Card Ownership and Authorized Use

You may use only a card or payment credential that you are legally authorized to use. We may reject or review transactions where the verified customer identity is inconsistent with the cardholder, device, payment credential or other available information.

9.4 Chargebacks and Disputes

Nothing in these Terms requires you to waive any dispute or chargeback right available under applicable law or the Visa Rules.

If you dispute a card transaction, the dispute will be handled through the applicable issuer, Visa, acquirer, Avenia in its Ramp Provider capacity and relevant Programme participants in accordance with the applicable rules and evidence requirements.

For a claim that supported stablecoin was not received, relevant transaction evidence may include the destination wallet address confirmed at the time of the transaction, Avenia custodial records and, where applicable, blockchain transaction information.

Fraudulent or abusive use of the dispute process may result in account restriction or termination and lawful recovery action, but no such action will eliminate non-waivable cardholder rights.

10. Brazil Stablecoin Ramp Transactions

10.1 Transaction Flow

A typical Programme transaction consists of two linked operational legs:

1. Fiat/card leg. You authorize the fiat amount using an eligible Visa card. The transaction is routed through the relevant card issuer, Visa, acquirer/processor and the Avenia Ramp Provider structure in accordance with the approved card-processing configuration.
2. Stablecoin/digital-asset leg. Following successful identity, fraud, authentication, card and regulatory controls, Paymesh transmits the required technological information to Avenia. Avenia validates the regulated virtual-asset transaction and executes, or ensures execution of, the credit of the supported stablecoin to your associated Avenia custodial wallet.

10.2 Paymesh Instructions Are Technological Messages

Any Paymesh system message described as a release instruction, wallet-credit instruction, stablecoin-credit instruction or similar term is a technological message or operational event transmitted to Avenia. It is not a transfer of virtual assets by Paymesh.

Avenia retains ultimate authority to validate, reject, hold, suspend or decline the transaction and to execute or arrange the corresponding virtual-asset credit.

10.3 Quotes and Execution

Quotes may be time-limited. The quote and material economic terms of the regulated virtual-asset transaction are established or approved by Avenia and/or another duly qualified provider.

Card authorization does not by itself mean the virtual-asset transaction has been finally accepted or settled. Final completion remains subject to Avenia's regulatory validation and execution and to successful completion of the applicable payment controls.

10.4 Holds, Delays and Rejections

A transaction may be delayed, held or rejected because of:

• KYC, sanctions, AML/CFT or enhanced due-diligence requirements;
• card authentication or issuer decline;
• fraud or account-takeover controls;
• Avenia regulatory restrictions or transaction review;
• acquiring, processor or Visa requirements;
• wallet or blockchain risk;
• liquidity or market conditions;
• systems or network failure; or
• applicable law or regulatory direction.

Paymesh may apply a technological or fraud hold within its systems. Avenia retains final regulatory authority over whether the regulated virtual-asset transaction is approved, executed, settled or delivered.

10.5 Stablecoin Liquidity

The liquidity source for a transaction may be Avenia, if separately engaged and legally entitled to provide liquidity, or another duly qualified provider disclosed or documented within the Programme. Paymesh does not provide stablecoin liquidity or maintain proprietary stablecoin inventory for customer fulfilment.

11. Avenia Custodial Wallet Services

The wallet used to receive supported stablecoins through the Programme is a custodial wallet maintained by Avenia and associated with the verified customer.

Avenia is responsible for the custody and control of virtual assets and instruments enabling control over those assets in accordance with its applicable terms and regulatory framework.

Paymesh:

• does not hold or control the private keys or seed phrases for the Avenia custodial wallet;
• does not have independent signing authority over customer assets;
• cannot independently transfer or dispose of assets held in Avenia custody;
• cannot independently alter custodial balances; and
• does not provide custody merely because the Paymesh interface displays wallet or balance information supplied by Avenia.

Any separate non-custodial wallet product that Paymesh may offer outside the Programme is not part of the Brazil Stablecoin Ramp Programme and must be governed by separate product terms and disclosures.

12. Destination Wallet Confirmation and Own-Wallet Restriction

The Programme is designed as a cardholder-to-own-wallet flow.

For a supported stablecoin acquisition using an eligible Visa card:

• the destination wallet must be the Avenia custodial wallet associated with the verified customer;
• the destination wallet address must be presented or confirmed to the customer on the payment page before authorization;
• the wallet address used for delivery must be recorded in the transaction record and confirmation; and
• the purchased stablecoin may not be redirected through the Programme to an unrelated third-party wallet.

The Programme does not include merchant payments, P2P transfers, cash withdrawals, third-party payments or direct delivery of the purchased stablecoin to a third party.

If Avenia permits outbound transfers from its custodial service after the Programme transaction has completed, those outbound transfers are separate from the card-funded acquisition and are governed by Avenia's applicable custody, transfer, AML/CFT and wallet-screening rules.

13. Voucher Services

13.1 Separate Product

Paymesh may separately offer digital vouchers redeemable within the Relm ecosystem or another disclosed partner ecosystem.

Voucher purchases are not part of the Brazil Stablecoin Ramp Programme and are not purchases of supported stablecoins under the Avenia structure described above. Unless expressly disclosed otherwise, Avenia's virtual-asset custody and Visa Ramp Provider roles do not apply to a voucher transaction merely because the voucher is offered through the Paymesh interface.

13.2 Voucher Terms

The applicable voucher value, redemption conditions, participating providers, expiry, transfer restrictions, refund policy and fees will be disclosed at purchase and/or in the specific voucher terms.

Voucher redemption and the underlying goods or services are provided by the relevant voucher ecosystem or participating merchant, not by Avenia as a virtual-asset custodian.

14. Other Digital-Asset or NFT Services

The Brazilian legal and operational structure described in these Terms is specifically designed for the supported fiat-referenced stablecoin wallet-loading Programme.

NFTs, unrelated cryptocurrencies, third-party-wallet delivery, merchant-payment use cases, P2P transfers or other materially different digital-asset products are not covered by this Programme structure unless expressly added through separate product terms, regulatory analysis and applicable card-network approval.

15. Prohibited Use

You may not use the Services for:

• unlawful activity;
• money laundering, terrorist financing or proliferation financing;
• sanctions evasion;
• fraud, chargeback abuse, identity falsification or deceptive conduct;
• use of a stolen or unauthorized payment credential;
• use of another person's account or custodial wallet;
• undisclosed third-party funding or third-party payments;
• merchant settlement disguised as cardholder wallet loading;
• P2P transfer activity within the card-funded acquisition flow;
• cash withdrawal or cash-equivalent abuse;
• attempts to bypass transaction, geographic or customer limits;
• activity involving illegal goods, services or prohibited conduct;
• misuse of vouchers or other separate Paymesh products; or
• any use that violates applicable law, Avenia requirements, applicable regional ramp-partner or acquirer requirements, or the Visa Rules.

16. Suspension, Restriction and Account Closure

Paymesh may apply operational or technological restrictions to your Paymesh account where required to protect the platform, prevent fraud, complete verification or implement an Avenia, applicable regional ramp-partner, acquirer, processor, issuer, card-network or legal restriction.

Avenia may independently approve, reject, restrict, suspend or terminate access to its regulated virtual-asset services in accordance with its policies and legal obligations.

A pending card transaction or Avenia transaction may remain subject to settlement, compliance, dispute or record-retention requirements after Paymesh account access is restricted or closed.

17. Taxes

You are responsible for determining and paying taxes that apply to your use of the Services, except for taxes that applicable law requires a provider to collect, withhold or remit.

Neither Paymesh nor these Terms provide tax advice.

18. Digital-Asset Risk Disclosures

By using the Programme, you acknowledge that:

• stablecoins and other digital assets can lose value and may lose their intended peg;
• market liquidity can change rapidly;
• blockchain transactions may be irreversible;
• custody arrangements depend on third-party systems and controls;
• blockchain networks may experience congestion, forks, attacks or outages;
• smart contracts, wallet infrastructure and third-party protocols may fail;
• laws and regulatory requirements may change and may restrict availability or functionality;
• card authorization and virtual-asset execution are separate but linked operational events;
• a card authorization does not guarantee that Avenia will approve or execute the regulated virtual-asset transaction; and
• past stability of a stablecoin is not a guarantee of future stability.

Paymesh does not provide investment, legal or tax advice.

19. Intellectual Property

The Paymesh Site, interface, software, content, trademarks and related technology are owned by Paymesh and/or its licensors. Avenia and other providers retain ownership of their respective technology, trademarks and materials.

You may not copy, modify, reverse engineer, distribute or create derivative works except where expressly permitted by law or written authorization.

20. Third-Party Services and Technology Providers

The Programme depends on third-party services including identity providers, biometric providers, fraud systems, card processors, acquirers, issuers, Visa, Avenia, blockchain infrastructure and other approved technology or liquidity providers. Other regional ramp partners may also participate in supported journeys outside Brazil.

Paymesh may integrate these services through APIs and automated systems. A third party's participation does not change the role allocation set out in Sections 1 and 2.

Where a third party has separate customer terms, privacy notices or regulatory disclosures, you may be required to accept or acknowledge them before the applicable service is provided.

21. Disclaimers

To the maximum extent permitted by applicable law:

• the Paymesh technology interface is provided on an "as available" basis;
• uninterrupted operation cannot be guaranteed;
• blockchain, issuer, acquirer, processor, Avenia and other third-party systems may experience delays or failures outside Paymesh's control;
• quotes may expire or change before execution; and
• regulatory or scheme changes may require modification, suspension or withdrawal of a feature.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including mandatory Brazilian consumer rights where applicable.

22. Limitation of Liability

Liability is allocated according to the role performed by the relevant entity and subject to mandatory law and any separate provider terms.

Paymesh is responsible for its technology and operational services to the extent required by applicable law and contract, but Paymesh does not assume Avenia's regulatory responsibility for virtual-asset intermediation or custody and does not assume Avenia's Visa Ramp Provider or acquiring responsibilities merely because the Paymesh interface is customer-facing.

Avenia remains responsible for the regulated virtual-asset services it provides, including custody and the regulatory decisions assigned to it, and for the obligations applicable to its Visa Ramp Provider role in Brazil under its card-network and acquiring framework. Other regional ramp partners remain responsible for their own Ramp Provider obligations where they support transactions outside Brazil.

No provision in these Terms limits liability or cardholder rights where such limitation is prohibited by applicable law or the Visa Rules.

23. Indemnity

To the extent permitted by applicable law, you are responsible for losses reasonably arising from your intentional misuse of the Services, fraud, use of unauthorized payment credentials, unlawful activity or material breach of these Terms.

This section does not require you to indemnify a provider for that provider's own fraud, wilful misconduct, gross negligence or liability that cannot lawfully be transferred to a consumer.

24. Complaints and Support

Paymesh provides the initial customer-support and complaint-intake channel for the Programme.
Support: support@pay-mesh.com.

Paymesh may route a matter to the entity responsible for the relevant function:

• Paymesh: website/application, account interface, technology, operational status and first-line support;
• Avenia: regulated virtual-asset service, custody, wallet, virtual-asset execution, regulatory restrictions, Visa Ramp Provider, card-processing and acquiring matters for the Brazil Programme;
• other regional ramp partners: Ramp Provider or regional payment matters where applicable outside Brazil;
• issuer: card-account issues and cardholder disputes initiated through the issuer; and
• voucher ecosystem: voucher redemption and underlying goods or services.

A complaint submitted through Paymesh will not be treated as a waiver of any right to contact the responsible provider, card issuer, competent regulator or other body where applicable.

25. Governing Law and Jurisdiction

These Terms govern the Paymesh interface and Paymesh-provided services and are governed by the laws of Brazil, subject to mandatory consumer-protection rules and any forum rights that cannot lawfully be waived.

The regulated virtual-asset services provided by Avenia are also subject to Avenia's applicable customer terms and Brazilian regulatory requirements.

Avenia's Visa Ramp Provider role is governed by its agreements with Paymesh, its acquirer and Visa and by any Avenia-specific customer terms presented for the Programme. The existence of Avenia's Visa role does not displace mandatory Brazilian consumer rights applicable to the customer where those rights apply. Other regional ramp partners may be subject to different governing-law and contractual arrangements for transactions outside Brazil, which will be disclosed where applicable.

26. Changes to These Terms

We may update these Terms where reasonably required by changes in law, regulation, Visa Rules, acquiring requirements, Avenia's regulatory framework, the Programme structure, security requirements or product functionality.

Material changes will be communicated through the Site or another appropriate electronic channel before they take effect where required by law.

A material change to the role allocation of Paymesh, Avenia or an applicable regional ramp partner may require new customer terms or acceptance.

27. Assignment

You may not assign your rights or obligations under these Terms without prior written consent except where applicable law provides otherwise.

Paymesh may assign these Terms to an affiliate or successor as part of a lawful reorganization, merger, acquisition or transfer of the relevant business, subject to applicable law and without reducing mandatory consumer rights.

28. Severability

If any provision is held invalid or unenforceable, the remaining provisions continue in effect. Any invalid provision will be interpreted or modified only to the minimum extent necessary to make it enforceable where permitted by law.

29. Entire Agreement and Additional Provider Terms

These Terms, together with the Paymesh Privacy Policy, Cookie Policy and applicable product disclosures, govern the Paymesh-provided portion of the Services.

For the Brazil Stablecoin Ramp Programme, Avenia's applicable customer terms, privacy notice, risk disclosures and regulatory documents also apply to the regulated virtual-asset services and its Ramp Provider role. Another payment participant or regional ramp partner may provide additional terms or disclosures where required for a particular transaction outside Brazil.

If there is a conflict concerning a regulated virtual-asset function, the document applicable to Avenia's regulated service governs that function to the extent required by law. If there is a conflict concerning card-network processing, the applicable mandatory Visa/acquirer requirements prevail over inconsistent operational language in these Terms.

30. Contact

For Programme support, you may contact Paymesh at support@pay-mesh.com, and Paymesh will route the matter to the responsible participant where appropriate.

31. Definitions

Account

means the Paymesh consumer account used to access the Services.

Avenia

means the Brazilian provider responsible for the regulated virtual-asset services and custodial wallet in the Programme, as identified in the Avenia terms and transaction disclosures.

Brazil Stablecoin Ramp Programme / Programme

means the cardholder wallet-loading flow described in these Terms under which an eligible verified customer uses an eligible payment card to acquire supported fiat-referenced stablecoins for delivery to the customer's associated Avenia custodial wallet.

Conversion Affiliate

has the meaning applied under the Visa Ramp Provider framework. For eligible Visa transactions in Brazil under the Programme, Paymesh is the Conversion Affiliate operating under contract with Avenia. In other supported markets, Paymesh may operate under contract with another regional ramp partner identified for the relevant transaction.

Custodial Wallet

means the wallet or custody account associated with the verified customer and maintained by Avenia for the custody of supported virtual assets.

Paymesh

means PAYMESH LTDA, CNPJ 50.522.210/0001-18.

Ramp Provider

means the entity participating in Visa's Ramp Provider framework and providing Visa payment services for eligible Conversion Affiliate transactions. For eligible Visa transactions in Brazil described in these Terms, Avenia acts as the Ramp Provider. In other supported markets, another regional ramp partner may act as the Ramp Provider and will be identified for the relevant transaction.

RSP

means a relevant service provider supporting Avenia's regulated virtual-asset services through technology, infrastructure and/or operational services. Paymesh's role as an RSP does not make Paymesh the custodian or regulated virtual-asset intermediary.

Supported Stablecoin

means a fiat-referenced virtual asset made available through the Programme and approved by Avenia and the applicable Programme participants.

Visa Rules

means the applicable Visa Core Rules, Visa Product and Service Rules and other mandatory Visa requirements applicable to the relevant transaction and participants, as amended from time to time.

Voucher

means a separate digital voucher or entitlement offered through Paymesh and redeemable within a disclosed third-party ecosystem. A Voucher is not a supported stablecoin under the Programme.